State Farm® Insurance Agent PD Dandnaik

"If there was negative stars,I would rate it -5 stars. Worst customer service ever. My uncle passed away with life ins policy through PD and I called and called left message after message and not one returned for nearly a month,until I filed a complaint then PD reached out, he wants to make things right. First impression lasting impression horrible service. I had to reach out to my state farm agent to assist me in the life insurance policy after waiting a month for a return call.its unacceptable during such a horrible time in someones life. I hope nobody treats your family like that after you pass away .reply :I was the beneficiary you would of known that if you looked into it at all,so whatever excuse you want to make up go ahead, unprofessional again with the lies . You didn't try to help me until I filed a complaint,let's be honest PD. You don't know facts , he passed in beginning of Nov called you throughout December I didn't reach out to my state farm agent until late dec those are facts, nobody else was involved."

"Gave 1 to many stars.. horrible agent does not return calls, during one of the toughest times when someone passes away and has deal with life insurance but for the agent to never return a call,or help to file claim.. waiting for a return call since November 10,2022...left 3 messages during that time..go somewhere they care about you and your loved ones any other state farm,but not this guy..I was able to get my state farm agent to assist me. Call Steve hargrove in wyandotte awesome customer service,ladies in office are incredibly nice and they answer the phone and return calls. Reply: no there was no other agent involved, you were the agent not returning calls for over a month left me no other choice to reach out to another agent.who was able to handle the situation in a very professional, timely manner."

"I have an IRA Roth account with PD State Farm. Only PD can access my account and no one else within his facility that answers the phone can review or assist with my account. PD is NEVER available and takes days to return a phone call. Working with PD has been a horrible experience. If you have a vested interest with your retirement account, DO NOT include it with this agency."

"The PD Dannaik Agency, .has been my Home and Auto Insurance Agency for almost 10 years. Sandy is one of the best insurance agents I have ever had. She listens to what you need, she can will explain the process, Before you leave the office you can understand your policies, and what exactly they cover, and what they don't. Sany is quick, efficient and is very easy to understand. When I had a problem from my former agent while switching companies, Sandy made sure everything was taken care of quickly. I have nothing but praise for the PD Dandnaik Agency. All of their staff are friendly, knowledgeable and eager to help, any way they can.. All of my contacts with this agency have been good."

"Miranda saved the day. I wasn't able to explain my situation correctly with my agent and luckily I called back. She went above and beyond to make me a customer for life and I haven't even signed the papers yet, I have an appointment for tomorrow! If this is an example of the extreme ownership this company takes over the success of its environment than there may be hope for humanity."

"Wish I could give ZERO STARS!!!! This office made a clerical error that's caused by monthly bill to double. They refuse to to call me back every time I call. Do NOT go to this office. They refuse to give me a number to talk directly to state farm management. Worst experience I've ever had!!"

"I just want to say that even though I was a difficult customer because of the misunderstandings I had with customer service, this branch and specifically Concepcion have been amazing, patient and have granted me all the needs for the best insurance package pertaining to my lifestyle. My family has dealt with them for a very long time, and so when it was time for me to get my own new policy for my car as well as my new house, it was an easy process. Thank you to Concepcion, PD and the team for giving me great service! I hope to stay with State Farm and this branch for many years to come :)"